About the PSWS

The Professional Support and Wellbeing Service is the single point of contact within Health Education Thames Valley PGMDE (Oxford Deanery) for all issues regarding careers and performance support for doctors and dentists.

The PSWS covers the Thames Valley area as part of Postgraduate Medical and Dental Education (PGMDE, or Oxford Deanery) within Health Education Thames Valley. It provides a comprehensive careers service and performance support for all doctors and dentists in primary and secondary care.

The careers service provides local specialty information and career management skills workshops for the Oxford Foundation School. It also provides personal career guidance for those with a career dilemma, including those with health or disability problems.

The PSWS provides personal coaching/mentoring for doctors or dentists who self-refer or are referred. The PSWS provides guidance and workshops to help educators manage performance issues in trainees, and also collaborates with trainers to provide personal coaching/mentoring for individual trainees that need additional support to improve their performance.

The performance support service is also available to employing Trusts and Responsible Officers in the Thames Valley who can engage one of our coach/mentors to help doctors and dentists not in PGMDE training posts or programmes get back on track following local investigation, NCAS or GMC assessment. The PSWS is also available as a source of information and advice to employers and Responsible Officers in the Thames Valley.

The service is available free of charge to senior medical students at Oxford University, and doctors and dentists in training in Oxford PGMDE posts or programmes. Doctors or dentists not in Oxford PGMDE training posts or programmes at any stage in their career have access to the same PSU services – standard fees apply.

You can read HEE’s privacy notice here.

Who works for the PSWS?

The PSWS consists of Dr Haido Vlachos (Associate Dean for Professional Support; and Director of the PSWS), Dr Richard Stevens (Associate Director of the PSWS), and a team of PSWS coaches/case managers and mentors, assisted by our support manager.

Dr Haido Vlachos and Dr Richard Stevens

The PSWS coach/case managers/mentors include senior Thames Valley consultants and GPs with extensive educational experience who have been trained to:

  • provide individual support for medical and dental careers
  • advise and support educators and employers, including responsible officers, in addressing doctor’s and dentist’s performance
  • facilitate workshops on:
    • career management
    • supporting doctors and dentists with performance improvement needs